Clever Solutions, Friendly Service
Privacy Policy
Red Fox Plumbing, LLC
Effective October 31, 2026
Red Fox Plumbing, LLC ("Red Fox," "we," "us") respects your privacy. This policy explains what information we collect through redfoxplumbing.com, our online booking, phone, text and email, and how we use it.
Information We Collect
- Contact details you give us, such as your name, phone number, email and service address.
- Details about your service request, appointments, estimates, invoices and payments.
- Basic website data, such as browser type, pages visited and general location, collected through cookies and similar tools.
How We Use Your Information
- To schedule, perform and follow up on plumbing services.
- To send appointment confirmations, reminders, estimates, invoices and service updates.
- To answer your questions and improve our website and service.
- To meet legal, tax and licensing requirements.
Text Messages
If you give us your mobile number, you agree to receive texts from Red Fox Plumbing about your appointments and service. Message and data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for help. We do not sell or share your mobile number or text messaging consent with third parties for their marketing.
How We Share Information
We do not sell your personal information. We share it only with service providers who help us run our business, such as our scheduling, payment, accounting and website providers, and only as needed to serve you, or when required by law.
Payments
Payments are processed by our payment providers. For service agreements, landlord/tenant properties and commercial properties, we require a card on file before we schedule service. Cards on file are stored securely by our payment provider, not by Red Fox, and are charged only for authorized services. We do not store full card numbers.
Age Requirement
Our services are only for adults 18 and older. We do not knowingly collect information from anyone under 18.
Data Security
We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure.
Your Choices
You may ask us to update or delete your information, or to stop sending you messages, by contacting us below.
Changes
We may update this policy. The effective date above shows the latest version.
Contact Us
Red Fox Plumbing, LLC
Matthews, NC
(704) 614-3690